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Eligibility
We accept returns on items that are unused, unworn, and in their original packaging. All returns must be initiated within 30 days of delivery.
Return Process
To initiate a return, please contact our customer service team at info@conveytshirt.com with your order number and the reason for your return. We will provide you with a return label and instructions on how to return your item.
Refunds
Once we receive your returned item, we will inspect it to ensure that it is in new, unused condition. If the item is eligible for a return, we will issue a refund to the original form of payment within 5-7 business days.
Exchanges
If you would like to exchange an item for a different size or style, please contact our customer service team at info@conveytshirt.com. We will provide you with instructions on how to return your item and place a new order for the desired item.
Shipping Costs
The customer is responsible for the cost of return shipping unless the item is defective or was shipped in error.
Defective Items
If you receive a defective item, please contact our customer service team at info@conveytshirt.com. We will provide you with instructions on how to return the item and issue a refund or replacement.
Final Sale Items
We do not accept returns or exchanges on final sale items.
If you have any questions regarding our return policy, please contact our customer service team at info@conveytshirt.com.
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